Programmer Analyst

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Project Tasks

  • Involve in BSI Project Methodology (CMMI) based on the determined role.
  • Proactively learn new technologies, concepts and procedures as appropriate to project requirements.
  • Design and develop new systems with considering its architecture.
  • Create system which can be used to solve customer business problems.

Operation Tasks

  • Provide support to resolve customer complaint and improvement plan resulted from CS Survey.
  • Provide periodic report based on the needs of related organizations requirement.
  • Support to realize improvement resumed in SII document.
  • Resolve incident and problem to ensure the SLA achievement.
  • Conduct incident & service request management, problem management, change management, release & deployment and service improvement as assigned.
Sejak 26 Maret 2019
Berakhir 27 Mei 2019
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